[REMOTE] Solutions Engineer – ERP Presales – HCMC, Vietnam

Job Description

We are looking for a highly skilled Solutions Engineer to support ERP presales activities and act as a functional and technical resource throughout the sales process.

Key Responsibilities

• Act as a functional and technical resource during the sales cycle.
• Analyse customer requirements and recommend appropriate ERP solutions.
• Prepare and deliver product demonstrations, presentations, and webinars.
• Support the sales team during customer meetings and solution discussions.
• Respond to RFIs and RFPs related to Epicor products and solutions.
• Provide business-process expertise in manufacturing, accounting, distribution, and workflow analysis.
• Collaborate with Product Managers by sharing customer feedback and product-development requirements.
• Support channel partners and their Solutions Engineers in positioning and presenting Epicor solutions.
• Share knowledge and best practices within the regional Solutions Engineering community.
• Travel approximately 20%–50% within the region.

Requirements

• Minimum 5 years of ERP presales experience or equivalent hands-on ERP operational experience.
• Candidates from ERP partners, distributors, or channel organisations may also be considered.
• Proven experience supporting both direct and channel sales.
• Strong knowledge of manufacturing business processes is essential.
• Knowledge of distribution and finance processes is an advantage.
• Strong presentation and product-demonstration skills, with the ability to explain both business value and technical functionality.
• Experience with ERP platforms such as SAP, Microsoft Dynamics 365, QAD, Infor, IFS, Oracle EBS, Exact, Sage, Digiwin, or equivalent.
• Fluent Vietnamese and professional English communication skills.
• Bachelor’s degree in a relevant field; Industrial Engineering degree is an added advantage.

Benefits

• Competitive salary and comprehensive health and wellness benefits.
• Mentorship, internal mobility, and career-development opportunities.
• Access to LinkedIn Learning and professional training programmes.
• Education-support programmes (subject to location and company policy).
• Inclusive and collaborative international working environment.
• Work-life balance policies based on mutual trust and flexibility.
• Support for eligible international relocation and permanent residency processes.

Work Location

Bitexco Tower, District 1, Ho Chi Minh City, Vietnam