Sales Executive – HCMC/ Hanoi, Vietnam

Job Description

We are seeking a proactive Sales Executive to expand our customer base, drive revenue growth, and strengthen client relationships in the logistics and air freight industry.

Key Responsibilities

1. Customer Acquisition & Development

• Proactively identify and develop new customers through calls, networking, referrals, and industry events.
• Assess customer needs and potential to build tailored engagement plans.
• Manage and update customer pipeline in CRM to ensure effective tracking of business opportunities.

2. Business Development & Sales

• Develop and execute sales plans to expand market share and achieve revenue targets.
• Maintain and grow relationships with existing customers, identifying cross-selling and up-selling opportunities.
• Conduct market research, monitor industry trends, competitor activities, and customer demands to propose suitable business solutions.
• Collaborate with Marketing to implement promotional campaigns, sales initiatives, and marketing materials.

3. Solution Consulting & Negotiation

• Advise customers on suitable air freight solutions.
• Prepare and present quotations, service proposals, and business presentations.
• Develop commercial offers based on customer requirements, market conditions, and company profitability goals.
• Negotiate pricing, commercial terms, and contracts to ensure business effectiveness and customer satisfaction.

4. Customer Relationship Management

• Build and maintain strong, long-term relationships with existing and potential customers.
• Address customer inquiries, complaints, and issues promptly.
• Conduct regular meetings and business reviews to enhance satisfaction and identify new opportunities.

5. Operations Coordination & Compliance

• Work closely with Operations, Customer Service, and other departments to ensure service quality and customer experience.
• Ensure compliance with company pricing policies, internal processes, and regulations during sales activities.

Requirements

• Bachelor’s degree in Business Administration, Logistics, or related fields.
• 1–2 years of sales experience, preferably in logistics or freight forwarding.
• Strong understanding of logistics services, industry trends, and market dynamics.
• Proficiency in English (listening, speaking, reading, writing); additional languages are a plus.
• Skilled in MS Office (Excel, Word, Outlook, PowerPoint) and internet research.
• Strong communication, analytical, and problem-solving skills.
• Ability to work under pressure and deliver results.

Benefits

• Competitive salary based on experience and qualifications.
• Performance-based bonus and annual salary review.
• Full participation in Social Insurance, Health Insurance, and Unemployment Insurance per local law.
• Annual health check-up.
• Holiday, Tet, birthday, and special occasion bonuses.
• Professional, dynamic, and collaborative working environment.
• Clear career development path with training and advancement opportunities.

Work Location

• Cửu Long, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam
• Thái Hà, Đống Đa District, Hanoi, Vietnam