Business Development Manager – HCMC/ Hanoi, Vietnam

Job Description

We are seeking a Business Development Manager to lead sales strategy, drive business growth, and manage key customer relationships in the logistics and freight forwarding industry.

Key Responsibilities

1. Sales Strategy & Business Growth

• Develop and execute sales strategies to achieve revenue targets and business objectives.
• Identify new market opportunities, target customers, and growth areas.
• Analyze market trends, customer demands, and competitor activities to drive strategic initiatives.
• Establish sales targets, develop action plans, and monitor performance against business goals.

2. Business Development & Key Account Management

• Lead acquisition of new customers, key accounts, and strategic partnerships.
• Build and maintain strong relationships with customers, industry stakeholders, and partners.
• Conduct market research to identify emerging opportunities.
• Collaborate with internal teams to develop tailored solutions for customer requirements.

3. Sales Team Leadership & Performance Management

• Recruit, develop, and lead a high-performing sales team.
• Provide coaching, mentoring, and performance feedback.
• Set individual and team sales targets, monitor performance, and implement improvement plans.
• Foster a collaborative, results-driven, customer-focused sales culture.

4. Customer Relationship Management

• Develop and maintain strong relationships with existing and prospective customers.
• Understand customer needs and challenges, providing effective solutions.
• Conduct regular customer visits, business reviews, and relationship-building activities.
• Identify opportunities for account growth through upselling and cross-selling.
• Work closely with Operations and Customer Service to ensure excellent service delivery.

5. Sales Performance Analysis & Reporting

• Monitor and analyze key sales metrics (revenue, market share, customer acquisition, profitability).
• Prepare forecasts, performance reports, and business reviews for senior management.
• Provide insights and recommendations to improve sales effectiveness.
• Drive continuous improvement through data-driven decision-making.

6. Commercial Management & Contract Negotiation

• Lead commercial negotiations and secure profitable business agreements.
• Develop pricing strategies and proposals based on market conditions and competitive positioning.
• Ensure compliance with company pricing policies and commercial guidelines.
• Support long-term business sustainability through effective contract and revenue management.

Requirements

• Bachelor’s degree in Business Administration, Logistics, or related field.
• 2–10 years of experience in product sales, business development, or leadership roles within logistics/freight forwarding.
• Strong knowledge of logistics services, industry trends, and market dynamics.
• Proficiency in English (written and verbal); additional languages are an advantage.
• Skilled in MS Office (Excel, Word, Outlook, PowerPoint) and internet research.

Benefits

• Competitive salary package commensurate with experience and qualifications.
• Performance-based bonus and annual salary review.
• Full participation in Social Insurance, Health Insurance, and Unemployment Insurance per local law.
• Comprehensive healthcare benefits and annual health check-up.
• Holiday, Tet, birthday, and special occasion bonuses.
• Professional, dynamic, and collaborative working environment.
• Opportunities for training, professional development, and career advancement.

Work Location

• Cửu Long, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam
• Thái Hà, Đống Đa District, Hanoi, Vietnam